What type of equipment is needed?
To use our graffiti removal products most effectively, a 3000 psi pressure washer capable of heating water to approximately 190°F at a 5 gpm flow is highly recommended. If you only have access to a cold-water pressure washer (1500–3000 psi), you should extend the chemical's dwell time on the surface to a minimum of 20 minutes. If only a garden hose is available, apply the product to the surface, let it stand for 10 minutes, agitate with a medium nylon bristle brush, reapply, and let it sit for another 20 minutes. Wash off the graffiti using a jet stream from the hose, working from the bottom up.
How are the products applied?
All graffiti removal products from Graffiti Solutions Inc are directly applied to the targeted surface. Elephant Snot can be applied using a thick nap roller or a wallpaper paste brush. Shadow Max and Smooth Max can be applied with either a brush or a trigger sprayer. For Smooth Max, agitate the area after the appropriate dwell time to accelerate performance. Always rinse your application equipment immediately after use.
What is your return policy?
You can read about our return policy here.
Will it work on stucco?
Stucco is a challenging surface for graffiti removal due to its highly textured, porous surface and relatively soft composition. However, a liberal application of our specialized graffiti removal products, like Elephant Snot, paired with an extended dwell time (30 to 40 minutes), yields excellent results. Rinse with hot water at 1000 psi if possible. A secondary application of Shadow Max® may be necessary. Caution: Many stucco surfaces are not the original colored dash coat; if the stucco has been previously painted, we recommend repainting the area instead.
What about synthetic stucco - also known as EIFS?
At this time, standard chemical cleaning procedures are too aggressive for existing synthetic stucco facades. The research and development team at Graffiti Solutions Inc is actively working to engineer safe, specialized graffiti removal products to solve this growing industry problem.
Why do I need Shadow Max® and when do I need Shadow Max?
Graffiti, as it’s known today, began in the late 1960s in Philadelphia, according to Vox. Over the decades, the paints and markers used have evolved, often leaving behind a "shadow" or "ghost"—the light-colored remnant of a graffiti tag. It is comprised of paint pigment that remains after the paint carrier has been removed. Shadow Max® is designed specifically as a second-step solution to target this leftover pigment on porous surfaces. For maximum cleaning power, layer these graffiti removal products by applying a spray coat of Shadow Max® immediately followed by an application of Elephant Snot®. Let the mixture stand for five minutes, then pressure wash.
How do I get permanent marker off of playground equipment?
This tough cleaning challenge is easily resolved using our specialized graffiti removal products. By utilizing Shadow Max® Multi-Surface as a first-step cleaner, permanent marker can be completely removed from playground equipment. This serves as an alternative application for Shadow Max, which is typically used as a second-step solution on porous surfaces.
Will the products work on cars?
Yes, our graffiti removal products are highly effective on vehicles. We formulated Smooth Max® to safely remove graffiti from baked automotive finishes as well as aluminum and fiberglass semi-trailers. Smooth Max also delivers successful results on permanent exterior siding, including steel, aluminum, and vinyl.
Do we have it in stock?
Generally speaking, all of our graffiti removal products are fully stocked and ready for immediate shipment. We recommend anticipating your inventory needs early to avoid the high costs of expedited air shipping. All items are available to ship as non-hazardous materials via USPS, UPS, or standard trucking lines. Most orders ship the next business day from St. Paul, Minnesota, or one of our regional distributors.
Are discounts available?
Our graffiti removal products are manufactured using premium raw materials to ensure you receive the safest, highest-performing solutions available. Rather than traditional discounts, we build savings directly into our pricing structure by offering lower per-gallon costs automatically as the container size increases.
What are payment options?
We accept Visa, MasterCard, American Express, domestic wire transfers, and international wire transfers for all purchases of our graffiti removal products. Phone orders are also gladly accepted.
How much should I charge?
Charges will vary by location within the country, as well as location of the graffiti. Some general numbers to work with: A mobilization charge of $30 - $70 to get your truck and man to the job sight. Costs per square foot are then calculated for ground level work - anywhere from $1.00 to $3.00 depending on geographic location and market conditions. If the tag is difficult to get to, hard to get equipment to or considered high work, the cost psf can rise substantially. As a general rule of thumb -- the chemical costs should be about 10% of the total job cost.
